A little help goes a long way | Operations Consulting | candiceconsults.com

Client Profile: Salon Autumn is a rustic hair salon nestled in the neighborhood of Wilton Manors, Florida and is known for their blonding and Hair Extension services.

Situation: Autumn, the owner, was looking to add structure to her business with systems of standards in place to develop a work culture where everyone felt like they were equal and part of a family with less daily variances.

Solution: I helped Autumn create a structured business with our three month operations program with the following tasks.

  • Implemented monthly team meetings

  • Delivered monthly sales reporting.

  • Incorporated new inventory of 2 more product lines to help generate revenue.

  • Brought on a marketing team to design a website, SEO strategy and social media templates.

  • Lead all third party vendor communications.

  • Implemented monthly sales competitions.

  • Developed and implemented internal terms of service agreement.

  • Lead Yelp ad initiative by communicating with Yelp, setting budget and monitoring the page.

  • Set up third party meetings to develop relationships between referral sources and the salon.

  • Implemented holiday charitable opportunities.

Success- Autumn is stress-free having a business sidekick to handle the daily operations of her business. She has experienced growth and happy clients. We have been able to extend our relationship to a month to month collaboration following our 3 month program.

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