Trusting the Process | Operations | candiceconsults.com

Client Profile- Learning Lab Fl is a learning center based in Fort Lauderdale that aids in the development of children with Dyslexia, in need of homework management and is a place where children go to be homeschooled. 

Situation- Aly, the owner of Learning Lab Fl, Came to me in need of organization of her infrastructure and in need of having a stronger understanding of her financials. As a developmental provider, she wanted to be able to stand out from the others in her market by emphasizing structure with transparency and turn-key operations so she could focus on giving 100% to her clients. 

Solution- With our 3 month operations program, I dove right in collaborating with the Learning Lab team in clearly defining her role as an owner with the following initiatives. 

  • Created prospect lists to market services to Psychologists, Behavioral Doctors and Pediatricians.

  • Developed client onboarding processes to ensure continuity from client to client.

  • Quickbooks Setup

  • Determined need for hiring team members

  • Aligned  bookkeeping services

  • Streamlined services/ revenue streams with descriptions

  • Pricing review 

  • Case study copywriting

  • External SEO review

  • Developed external referral directory

  • Overcoming objections dialog

Success- By building strong relationships through marketing, Learning Lab was able to secure 2 new clients within the first 30 days of implementation. Her referral sources are so thankful to have a place where they can refer children in need of her exact services. 

We are happy to report that Aly also has a stronger sense of business ownership because of how efficiently her operations is running. A luxury that she has and continues to work hard for. 

We have also extended our working relationship to a month to month basis because of the mutual success we continue to have in our collaboration. DMG is incredibly grateful to have been selected as their partner on this journey. 

Visit Learning Lab here!

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